Diagnostic Research and Discovery

 Some challenges call for more extensive research to spot relevant and context-sensitive solutions. Are you experiencing complex challenges or looking to meet the needs of a specific, hard-to-reach target user?

What we offer

By building a deep understanding of your users’ behaviours and expectations and by immersing ourselves in your challenges, we can identify innovative and inclusive approaches that tackle your users’ needs and aspirations.

  • Diagnostic research

    ➔ Developing and executing qualitative research
    ➔ Field research (interviews, intercepts, workshops, exploratory walks, etc.)
    ➔ Opportunity assessments
  • Identifying opportunities for target customers

    ➔ Qualitative research centered on a target customer base or user group
    ➔ Inclusive tools and approaches that are sensitive to the realities of marginalized groups

People-centered Services

Are you looking to provide an impeccable experience to the people using your services?

People-centered Spaces

Are you wondering how to design or adapt your space to better serve your clients?

Digital Services Strategy

Are you looking to provide a digital experience that is easy to understand and easy to use?

Cocreation, Coaching and Innovation

Are you hoping to collaborate directly with your clients or train your team to innovate together?

For a better world, one project at a time.

Contact us